What is the Community App?
The Community App is our private online space for Lucy’s audio and video resources.
Who is the Community App for?
Our free plan (‘Begin’) is open to anyone who would like to stay connected with us and access Lucy’s online resources. Community members receive access to additional content including the weekly practice every Monday.
How do I access the App on my computer?
The App is always available from the ‘Community’ tab on our website. You can also click here to open the App in your web browser. This is recommended when you access the App for the first time or if you need to reset your password. You can also download the App to your phone or tablet by searching for ‘a space to be’ in Google Play or the Apple Appstore.
What is the advantage of downloading the App to my phone or tablet?
You will be able to find the App very easily using the icon on your device and you can also download content to your device if you want to access it offline and distraction free.
Aren’t the videos a bit small on a smartphone?
Yes they are, but we also have lots of audio content and we hope you will repeat the videos you like until you can do them with your eyes closed!
I have forgotten my password for the app. What shall I do?
Click on the link below and when it prompts you to ‘Log In’ click the ‘forgot password’ prompt.
https://aspacetobe.passion.io/
I have installed the App on my phone/tablet but when I open it nothing happens. What shall I do?
This could mean that the App has not quite finished installing or downloading the content in which case you may need to wait. If you’ve had the App for a while it could also be you are using a previous version and it needs an update. Try deleting it from your device and installing the newer version. If you are having difficulty logging in please try from your computer (in a web browser) as you may need to reset your password. If none of this works please let us know.
The App is asking me to ‘Upgrade’. Do I need to pay something?
Access to the App is free of charge but it may still ask you to ‘Upgrade’ to the free subscription plan which is called ‘Begin’. Just click on the word ‘Upgrade’ and then select ‘Begin’ to complete the free checkout process.
Is the App really free? What content do I need to pay for?
Yes, it is completely free to create an account on our App and access most of the content including a beginners yoga course, lots of guided relaxations and Lucy’s archive of lockdown yoga called ‘Permission to Stop’. If you would like to receive a new twenty minute practice in your app every Monday you need to become a member of our community by joining a course or subscribing here.
Why is the App free?
The Community App is free because we believe the world is a better place when people practice yoga. The best payment is for us to know it helps you to get on your mat. Do let us know!
How do I get help installing or using the App?
We would be very happy to help you with the process. Just give us a call on 01665 581431 or send a message via our contact form.